How can I reverse a transaction?

With Wakandi, you can reverse transactions that were posted with errors.

Go to Ledgers. Select Transactions.

Step-by-step guide on how to reverse a payment. 

  1. Login to the Wakandi Admin App.
  2. Go to Ledgers.
  3. Select Transactions from the dropdown menu.
  4. Select the account type you want to reverse.
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  5. On the Transaction type, choose Error correction.
  6. On Debit Account type the name of the member you want to reverse the transaction.
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  7. Review the account summary to see all the transactions posted.
  8. Select the payment you want to reverse by checking the box on the left side.
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  9. On Transaction details, you will find the amount being reversed has been filled in automatically.
  10. Add comments if any.
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  11. Click Submit to reverse the payment.

Done! The transaction will be reversed and you can post a new transaction with the correct details.